Zoho Desk Job Aid
Zoho Desk is Atlantic Housing’s ticketing software where you will submit tickets for issues or requests to our IT, Yardi, Compliance, and Accounting teams.
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ZOHO Ticketing Job Aid-Submitting Tickets
Submitting thorough IT tickets is crucial for efficient issue resolution. Here are step-by-step instructions on how to submit detailed and helpful IT tickets: Access the IT Ticketing System: Log in to the ZOHO IT ticketing system provided by your ...
RentCafe Affordable Job Aid
Interactive Instruction Manual for RentCafe Affordable
Yardi One Job Aid
The purpose of Yardi One is to have a Single sign-on option for many of our current platforms. It will serve as a landing page for all of your web-based software. visual attachment below
Help Video Links
The attached document is a list of links to short how videos. The links are grouped by topic and category
Reapplying Receipts (Unposted Receipts)
For an unposted receipt, the Reapply function allows you to reallocate the funds to different charges. There is no reversing receipt, since the original receipt was never posted. The function merely deletes the original receipt and copies over the ...